The Dainty Collection
The Dainty Collection
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RETURN & EXCHANGE POLICY

  

At The Dainty Collection , hygiene and our customers’ safety is of utmost importance. As a result, we DO NOT accept returns or exchanges. ALL SALES ARE FINAL!


In the case of a defective item, i.e. an item where there is a manufacturing or design defect, please expedite your concerns to be considered for review at info@thedaintycollection.com


  

  • Missing or loose gemstones: If a piece of jewelry has missing gemstones or if the gemstones are not securely set, it could be considered a manufacturing defect.
  • Faulty clasps or closures: Jewelry items, such as bracelets or necklaces, that have faulty or insecure clasps or closures due to manufacturing errors may be classified as defective.
  •  If there are significant material flaws or imperfections that affect the overall appearance or structural integrity of the jewelry, it may be classified as a manufacturing defect.


No cash refund policy: No monetary refunds will be given for any reason, instead, we may provide alternative compensation, such as an item exchange.



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INTERNATIONAL SHIPPING

  

Important Notice: We regret to inform you that international shipping is currently not available. Our services are limited to domestic addresses only(St.Kitts & Nevis). We apologize for any inconvenience this may cause and appreciate your understanding. If you have any questions or need assistance, please contact our customer support team. Thank you for your understanding.